Terms of Service

Draft

DISCLAIMER: FOR ANY DIFFERENCES THAT ARE FOUND BETWEEN THE HEBREW VERSION AND THE ENGLISH VERSION - THE HEBREW VERSION WILL BE BINDING.

The text was written in male form for convenience but it refers to males and females alike.

The service

1. Netfree provides content filtering service as part of Internet browsing with regard to stationary and mobile Internet access.
2. Filtering is done through software that the user loads to his computer and / or cellular equipment and / or through a link to Netfree's systems, and the client's permission to allow Netfree to operate on the computer or device where the software is installed.
3. The Customer acknowledges and agrees that by installing the Software, Netfree has the possibility to observe and intervene in various operations performed on his Device, including limiting it while maintaining a computerized link to Netfree Systems.
4. The manner of filtering, the filtered content, and those that remain accessible are determined by Netfree's absolute discretion, which operates in accordance with the spiritual guidelines of the Rabbinical Committee. Without obligating Netfree, as a rule, the filtering works based on the whitelisting method, so that only sites that have been tested by Netfree are accessible to the user who uses Netfree service.
5. Filtering can involve blurring images and removing images and texts from sites that remain accessible. Netfree reserves the right to use any means it deems appropriate within the Service to prevent exposure to unauthorized content. In addition, the service may direct the user to a site specifically tailored to the ultra-Orthodox sector and not necessarily to the main site.
6. Netfree cannot guarantee that the user will be completely blocked from content that is unworthy due to the dynamic nature of the Internet, but will make its best reasonable effort to minimize these cases.
7. It is known to the Client that during his browsing of the Internet, he may be identified by various websites, including trade sites, as referred to by Netfree - which may reward Netfree as a referrer. The customer agrees to this situation and declares that there is no claim or demand on Netfree regarding this matter.
8. In accordance with the relevant technological advances and in accordance with the guidelines of the Spiritual Committee, Netfree may periodically change its composition and terms of service and characteristics. To the extent that Netfree makes such a change, it will make reasonable efforts to notify the Customer in advance.

Establishing service

1. In order to establish the service, the customer must connect to an Internet access service provider, who cooperates with Netfree, as much as this option is available or to receive from Netfree the link to download the software, and to create a Netfree account with a user name and password, through which he can determine his personal filtering settings and manage his requests to Netfree.
2. A customer who has started the registration process for Netfrey Services and has not completed it may be disconnected from the browsing service and must contact his Internet service provider to renew the browsing service or terminate the registration process.
3. It is the responsibility of the customer to check with Netfree or the ISPs (for these conditions, an ISP, including a mobile surfing service provider) who cooperates with NetFree to meet the required technological requirements with respect to the end equipment it accesses and the bandwidth required for efficient browsing while using the Service.
4. It is clarified that technological requirements may change from time to time.

Cancellation

1. Netfree will be entitled to cancel the contract and not provide the service to the customer, or alternatively delay the delivery of the service to the customer, in the event that the customer has breached his obligations as stated in this agreement and / or under the terms that he has agreed with Netfree, and will not amend what is required, within 15 days of receipt of the notification from Netfree.
2. Netfree may terminate any of its services, including all, with a 30-day notice.
3. The Customer may request termination of service by providing a written notice to Netfree which includes the Customer's identification information. Netfree may contact the customer to verify that he is behind the request. Netfree will determine the manner of submission of the application and may reduce it to a request by means of an interface that is available on the Netfree website or on the general interface of the service.
4. The service will be discontinued within 3 working days, and the date will be deferred if Netfree contacted the customer during the period in question to ascertain that he was behind the request and the client was unavailable. In any event, the termination of service will not constitute grounds for reimbursement as the customer has paid for the monthly billing period during which the disconnection was made.
5. A customer who has disconnected from Netfree Services may be required by his ISP or mobile service provider to obtain a new name and password from the ISP or a new mobile SIM, as appropriate, to renew Internet access.

The Payment

1. For the provision of the service, the customer will pay a fixed monthly payment, in accordance with the agreement between the parties.
2. The fixed monthly payment for the service will be charged by Netfree through the client's payment method delivered to Netfree or through the customer's payment method provided to his Internet service provider or by any other entity that collects for Netfree.
3. The date of commencement of the service, for the purpose of charging the customer for his use, shall be considered the date on which Netfree completed the customer's connection to the services, according to Netfree's records.
4. Payment will be made in advance for the entire billing period.
5. The consideration agreed upon with the customer relates only to the services included in the summary and the scope and conditions specified therein. Any additional service, extension, addition, modification, improvement, update, and removal of any enhancements or additions shall incur additional payment on the Customer's part in accordance with Netfree's price or in accordance with any documented written or other external and reliable means between the Customer and Netfree's authorized representative or Digital Agent on its behalf.
6. The Payment may be in accordance with the billing periods determined by Netfree from time to time, and according to the latest amounts and conditions in Netfree's price list. The payment may be fixed and / or according to the extent to which Netfree's services are used or the customer's actions within the service.
7. Netfree may from time to time change the tariffs charged to the customer by notifying the customer, as well as setting a price for the services provided free of charge.
8. Netfree will be entitled to full payment for the entire billing period, even if the customer was not connected to the service, during the entire billing period, and even in cases where Netfree services were disrupted.
9. The Customer's payments do not confer upon him any proprietary right in the Netfree Infrastructure, its applications or licenses or its suppliers, or any tangible or intellectual property of Netfree's or of its suppliers.
10. The Customer hereby agrees that invoice delivery will be made only electronically to an email box provided by the Customer to Netfree, or as part of the invoice on behalf of the ISP whose service he is subscribed to.

Availability and absence of warranty

1. Services are provided to the customer on an "AS-IS" basis. It is clear to the customer that Netfree does not make any explicit or implied representation to the level of filtering and the suitability of the Services for a particular use.
2. The Customer agrees and is aware that the service is inherently subject to outages and / or interruptions and / or disruptions, that Netfree does not undertake to provide the Services (including internet access and information) continuously and without interruption, and that there may be cases where inappropriate content may reach the equipment or a third party may be able to bypass the services and post inappropriate content.
3. The customer is aware that the service may impair the quality of Internet browsing when using the service. The Customer exempts Netfree from liability for any damage and / or inconvenience that may be incurred by him and / or any third party for the use of the Service.
4. The parties agree that in their relationship, the immunity provided for in sections 40-41 of the Communications (Bezeq and Services) Act 1982 ("the Law") shall apply, even if it does not apply to Netfree under the provisions of this Law.
5. It is hereby clarified that Netfree will not be liable for damages which may be caused to the customer due to the service connection and / or disruption or interruption thereof.
6. The Client is aware that Netfree is not part of his relationship with the ISP and that it does not assume any responsibility regarding the ISP's conduct towards the Client, including with regard to the Client's payments to the ISP and the quality of its services.
7. In any event, Netfree's sole liability, whether under contract law, tort or any other law, shall be limited to the amount actually paid for the services provided by him under this agreement during the six months prior to the creation of the debt or up to ₪1,000, the lesser between the two of them.
8. It is hereby clarified that the information and data transmitted under the Service is not secure and Netfree is not responsible for their security.
9. Netfree is not responsible for any damages arising from the distribution of software and / or malicious files that originate with the client or any third party.
10. Use of the service under this Agreement is at the sole responsibility of the Customer. The Customer shall be solely responsible for any damage caused to him as a result, as a result of and / or in connection with the use of the Service.
11. The Customer will not come with a complaint to the Internet Access Provider, in any claim regarding Netfree's failures or acts in connection with the Service, to the extent that the Internet Service Provider has enabled the Customer to register for Netfree Services.