Possible problems with installing a certificate: הבדלים בין גרסאות בדף
קפיצה לניווט
קפיצה לחיפוש
מ (fix: use {{he}} for link to hebrew page instead of {{en}} (דרך WP:JWB)) |
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{{Navigation|Security certificate}} | {{Navigation|Security certificate}} | ||
| + | ===The certificate has been installed, but there is still a security error=== | ||
If you have installed the security certificate and checked with [http://netfree.link/start#/auto-check-problems Auto troubleshooter] and no problems were found, but an error still appears in the security certificate: | If you have installed the security certificate and checked with [http://netfree.link/start#/auto-check-problems Auto troubleshooter] and no problems were found, but an error still appears in the security certificate: | ||
# '''Close the browser completely (make sure it is not active in the system tray) and restart it, if there is a possibility that the browser was not closed completely restart the computer''' | # '''Close the browser completely (make sure it is not active in the system tray) and restart it, if there is a possibility that the browser was not closed completely restart the computer''' | ||
| שורה 13: | שורה 12: | ||
# '''Uninstall any blocking / filtering software (K9 / Nativ / Rimon / Etrog etc.) if installed''' | # '''Uninstall any blocking / filtering software (K9 / Nativ / Rimon / Etrog etc.) if installed''' | ||
#'''[[Inspecting a Website's Certificate|Check the Securaty certificate the site uses.]] If word "FILTER" does not apear in the certificate the problem is not related to NetFree.''' | #'''[[Inspecting a Website's Certificate|Check the Securaty certificate the site uses.]] If word "FILTER" does not apear in the certificate the problem is not related to NetFree.''' | ||
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| + | ===Certificate cannot be installed=== | ||
| + | In windows 10, see [[Exit S mode in Windows 10|here]] how to exit S mode. | ||
External links: | External links: | ||
גרסה אחרונה מ־04:10, 17 באוגוסט 2023
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Home page > Security certificate > Possible problems with installing a certificate
The certificate has been installed, but there is still a security error
If you have installed the security certificate and checked with Auto troubleshooter and no problems were found, but an error still appears in the security certificate:
- Close the browser completely (make sure it is not active in the system tray) and restart it, if there is a possibility that the browser was not closed completely restart the computer
- Uninstalling security certificate from all locations and reinstall it
- Disable the anti-virus web shield
- Cancel Proxy Settings if exist
- Check that the date and time are set
- Update your browser
- Uninstall any blocking / filtering software (K9 / Nativ / Rimon / Etrog etc.) if installed
- Check the Securaty certificate the site uses. If word "FILTER" does not apear in the certificate the problem is not related to NetFree.
Certificate cannot be installed
In windows 10, see here how to exit S mode.
External links:
http://support.microsoft.co.il/cant-access-secure-sites/
Security issues on a particular site
In case of a security issue on a specific site, send a request to the support system with Recording of attempting to access the site in Incognito .