Disconnect from NetFree: הבדלים בין גרסאות בדף

מתוך ויקי נטפרי
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מ (fix: use {{he}} for link to hebrew page instead of {{en}} (דרך WP:JWB))
 
(11 גרסאות ביניים של 4 משתמשים אינן מוצגות)
שורה 1: שורה 1:
{{עמוד בעברית|התנתקות מנטפרי}}
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{{he|התנתקות מנטפרי|איך וויל זיך דיסקנעקטן פון נעטפרי}}
<div lang="en" dir="ltr" class="mw-content-ltr">
 
{{קישור אנגלית לתצוגת קריאה}}
 
  
 
===Disconnecting from NetFree and stopping payment===
 
===Disconnecting from NetFree and stopping payment===
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'''Disconnect from your Internet Service Provider:'''
  
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{{Bootstrap alert-danger|
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'''The information here is intended only for those connected to netfree from Israel through the provider'''<br>
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Those who are connected outside of Israel or with software at the workplace must send a request through the support from here https://netfree.link/app/#/tickets/list}}
  
In order to disconnect, you must contact the provider who you used to connect to Netfree,
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In order to disconnect, you must contact your Internet Service Provider who you used to connect to Netfree,
  
notify them that you want to discontinue the service and unsubscribe.
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Notify them that you want to discontinue the service and unsubscribe.
  
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A list of Internet Service Providers appears [[ספקים ומחירים#הספקים| here]].
  
Also, it is the customers responsibility to disconnect/erase the connections associated with your account at the following link:
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'''Disconnection and termination of charges from NetFree:'''
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To avoid incorrect charges in the future (in case your your Internet Service Provider uses your existing connection to another customer).
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It is the customers responsibility to disconnect/erase the connections associated with his account<ref>For an account that is  Associated to a Kehilla, ask the Kehilla supervisor to disconnect the connection.</ref> at the following link:
  
 
https://netfree.link/user#/user/payment
 
https://netfree.link/user#/user/payment
שורה 19: שורה 27:
  
  
If the software is installed, contact Netfree by phone in order to remove the software.
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If the software is installed, contact Netfree via [[NetFree's Support System]] in order to remove the software.
  
The removal involves a cost of 100 Sheke. The payment and the removal are carried out by the Netfree call center, phone #: Israel: 089-143-143 | England: 020-3905-1900 | USA: 562-332-6000.
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The removal involves a cost of 100 Shekel. The payment and the removal are carried out by remote control during a telephone call.
  
 
Otherwise, you won't be able to browse on an internet connection not filtered by Netfree.
 
Otherwise, you won't be able to browse on an internet connection not filtered by Netfree.
 
  
 
===Disconnection process for VPN or Hadran clients:===
 
===Disconnection process for VPN or Hadran clients:===
  
 
Instructions [[Disconnecting VPN|here]]
 
Instructions [[Disconnecting VPN|here]]

גרסה אחרונה מ־04:11, 17 באוגוסט 2023

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Disconnecting from NetFree and stopping payment

Disconnect from your Internet Service Provider:


In order to disconnect, you must contact your Internet Service Provider who you used to connect to Netfree,

Notify them that you want to discontinue the service and unsubscribe.

A list of Internet Service Providers appears here.


Disconnection and termination of charges from NetFree:

To avoid incorrect charges in the future (in case your your Internet Service Provider uses your existing connection to another customer).

It is the customers responsibility to disconnect/erase the connections associated with his account[1] at the following link:

https://netfree.link/user#/user/payment


Removing WiFree blocking software:

If the software is installed, contact Netfree via NetFree's Support System in order to remove the software.

The removal involves a cost of 100 Shekel. The payment and the removal are carried out by remote control during a telephone call.

Otherwise, you won't be able to browse on an internet connection not filtered by Netfree.

Disconnection process for VPN or Hadran clients:

Instructions here

  1. For an account that is Associated to a Kehilla, ask the Kehilla supervisor to disconnect the connection.