Disconnect from NetFree: הבדלים בין גרסאות בדף
| שורה 1: | שורה 1: | ||
| − | {{ | + | {{Enעברית|התנתקות מנטפרי}} |
| − | |||
| − | |||
===Disconnecting from NetFree and stopping payment=== | ===Disconnecting from NetFree and stopping payment=== | ||
| + | '''Disconnect from your Internet Service Provider:''' | ||
| + | In order to disconnect, you must contact your Internet Service Provider who you used to connect to Netfree, | ||
| − | + | Notify them that you want to discontinue the service and unsubscribe. | |
| − | + | A list of Internet Service Providers appears [[ספקים ומחירים#הספקים| here]]. | |
| − | + | '''Disconnection and termination of charges from NetFree:''' | |
| + | |||
| + | To avoid incorrect charges in the future (in case your your Internet Service Provider uses your existing connection to another customer). | ||
| + | |||
| + | It is the customers responsibility to disconnect/erase the connections associated with his account<ref>For an account that is Associated to a Kehilla, ask the Kehilla supervisor to disconnect the connection.</ref> at the following link: | ||
https://netfree.link/user#/user/payment | https://netfree.link/user#/user/payment | ||
גרסה מ־06:14, 30 בדצמבר 2021
Disconnecting from NetFree and stopping payment
Disconnect from your Internet Service Provider:
In order to disconnect, you must contact your Internet Service Provider who you used to connect to Netfree,
Notify them that you want to discontinue the service and unsubscribe.
A list of Internet Service Providers appears here.
Disconnection and termination of charges from NetFree:
To avoid incorrect charges in the future (in case your your Internet Service Provider uses your existing connection to another customer).
It is the customers responsibility to disconnect/erase the connections associated with his account[1] at the following link:
https://netfree.link/user#/user/payment
Removing WiFree blocking software:
If the software is installed, contact Netfree via NetFree's Support System in order to remove the software.
The removal involves a cost of 100 Shekel. The payment and the removal are carried out by remote control during a telephone call.
Otherwise, you won't be able to browse on an internet connection not filtered by Netfree.
Disconnection process for VPN or Hadran clients:
Instructions here
- ↑ For an account that is Associated to a Kehilla, ask the Kehilla supervisor to disconnect the connection.